FAQ

❓ Frequently Asked Questions

Got questions about Elstree-Con? Here's everything you need to know. More info will be added as we get closer to the event.

📍 Where is Elstree-Con held?

Elstree-Con takes place at Allum Hall & Manor House, 2 Allum Lane, Borehamwood, Hertfordshire WD6 3PJ — just a short walk from Elstree & Borehamwood train station.

🎟️ Do I need to buy tickets in advance?

Yes — we recommend booking in advance as we often sell out. A limited number of tickets may be available on the door, but pre-booking guarantees entry.

🧒 Is Elstree-Con family-friendly?

Absolutely! We’re a family event with activities for kids, LEGO areas, Jedi training, and child-friendly cosplay. Children under 5 go free. All under-16s must be accompanied by an adult.

🚗 Is there parking at the venue?

There is no on-site parking. The nearest public parking is at Borehamwood Football Club (Brooks Lane), about a 3-minute walk away. We recommend using public transport where possible.

🧥 Can I wear cosplay? Are props allowed?

Yes! We encourage cosplay. All props must be safe and clearly non-functional. No metal weapons, real blades, or projectiles. All props are subject to inspection at the door.

📸 Can I take photos and videos?

Photos and videos are encouraged, but please be respectful of other guests and ask before photographing cosplayers. Filming of panels or celebrity guests may be restricted depending on the session.

🦽 Is the venue accessible for disabled guests?

Yes, Allum Hall is wheelchair accessible. If you have specific needs, feel free to contact us ahead of the event and we’ll do our best to accommodate.

💰 Are refunds available?

All ticket sales are final. We do not offer refunds unless the event is cancelled. You can read more in our Terms & Conditions.

🛡️ COSPLAY SAFETY FIRST
If it could injure someone — don’t wear it. Be aware. Be responsible. Be awesome.
🚫 COSPLAY IS NOT CONSENT
Always ask before touching or photographing cosplayers.

🎭 COSPLAY GUIDELINES

📏 Costume Size & Spotters
  • Max size: 3ft (90cm) wide, 6ft 9" (206cm) tall.
  • Hats up to 6ft 5" allowed if easily removable.
  • Costumes with poor visibility or height must have a helper/spotter.
  • Expanding costumes (like wings) up to 5ft wide are Masquerade only.
⚠️ Costume Safety & Materials
  • No sharp, spiky, or dangerous edges (metal/wood/etc).
  • Metal armour must have smoothed/finished edges.
  • If your costume could hurt someone on impact — don't bring it.
🚫 Offensive or Inappropriate Content
  • No nudity. Costumes must cover at least what swimwear would.
  • No costumes that create the illusion of nudity (nude-effect bodysuits, body paint, etc).
  • Use tape or secure fastenings for revealing outfits.
  • We will not allow offensive costumes or imagery.
  • If your photo went viral and it would offend — don’t wear it.
🗡 Prop Weapons & Tagging
  • All cosplay weapons must be tagged at entry.
  • Unsafe weapons will be refused or must be left at the door.
  • Prohibited items include:
    • Firearms or realistic replicas
    • Sharp-edged props or functional weapons
    • Bokken, slingshots, whips, darts
    • Functional bows, arrows, or crossbows
    • Explosives, glitter bombs, smoke devices
  • Props should have obvious coloured tips & be safe for crowds.
🚶 Prop Transport & Public Safety
  • Keep weapons covered while outside the venue.
  • Do not carry cosplay props in public spaces uncovered.
  • Be mindful of public perception — not everyone knows what cosplay is.

Be safe. Be respectful. Have fun!